Administration Assistant (Retail)

'Recruiting for your future success’

Administration Assistant

Up to £26k DOE| Mon-Fri 8:15am-5pm (1 hour lunch break) | Free Parking | Yearly Bonus | Meeting and greeting / answering calls / day to day admin / organising day to day work diary / supporting day-to-day shop operations | Friendly, established local business

Our Client are a renowned local Locksmith and Security Business based in the heart of Colchester. Being established for over 40 years, they are proud of their history and values and are seeking a reliable, proactive individual to join them as their new Administrator.

The role of Administrator is to support the daily administrative operations of the retail environment. The ideal candidate will possess strong organisation skills and a passion for delivering exceptional customer service. This role requires effective communication, time management, and the ability to keep the administrative function of the business well organised. A keen willingness to learn and service mechanical locks will be an advantage, but training will be given.

Duties (include but are not limited to)

• Answering phone calls, walk-in customers and emails.
• Organising the online work diary.
• Entering details into the back-office system.
• Organise inventory management, including stock control and ordering supplies.
• Communicate effectively with customers, addressing inquiries and resolving issues promptly.
• Maintain an organised administrative system for records, reports, and schedules.
• Ensure compliance with health and safety regulations within the shop.
• Locksmithing (training given).

Person Specification

• Proven experience as in admin or in a retail is beneficial but not essential.
• Excellent phone etiquette and communication skills, both verbal and written.
• Effective time management skills to prioritise tasks efficiently.
• Administrative proficiency.
• A proactive approach to problem-solving with strong organisational skills.

Driving Licence required: No

DBS/criminal records check to be carried out by employer: Yes

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.