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PFI Facilities Services Director
We have an exciting opportunity for a skilled PFI Services Director to oversee key aspects of a Hard and Soft Facilities Management service contract.
The PFI Services Director will lead service delivery under Hard and Soft FM sub-contracts, working within contract terms and maximizing performance. Reporting directly to the CEO, this role requires attending Board meetings, representing the SPV in high-level discussions with the Client and FM Contractors, and deputising for the CEO when needed.
Summary:
- Facilities Management contract
- Salary: up to £85,000 (depending o experience) + £5,000 Car allowance + Generous pension 12.5% (non contrib ) + Bonus £10- £15k per annum + private medical etc..
- Location: Essex
- PFI experience essential
- SPV experience – Desirable
- Opportunity to work from home a day/week
Key Responsibilities:
- Ensure Hard and Soft FM Contractors deliver all required services per contract standards.
- Lead strategic planning for site and service development, adapting to contractual changes.
- Assist the Finance Director on service-related issues impacting the Payment Mechanism.
- Monitor and report on service delivery to confirm compliance with PFI contract availability and performance criteria.
- Oversee Health and Safety compliance across Hard and Soft FM Contractors.
- Foster proactive relationships with FM Contractors’ senior management to effectively resolve service-related issues.
- Maintain effective collaboration with the Client’s Contract Management Team (CMT) to support seamless service provision.
- Lead on Safety, Health, Environmental, and Fire (SHEF) issues, leveraging external resources as needed.
- Chair meetings related to service and SHEF, preparing reports for compliance monitoring and the CEO.
- Analyse and report on key data from FM Contractors to verify adherence to contract parameters.
- Represent the SPV in operational-level management and service-related meetings.
- Work closely with the onsite executive team to ensure services operate within the Project Agreement, Service Standards, Service Delivery Statements, and Payment Mechanism requirements.
- Support the General Manager in cost-effective Lifecycle management to meet Project Agreement requirements, including Reactive Maintenance control measures.
- Address any construction defect issues impacting service delivery in collaboration with the CEO and General Manager.
- Act as Line Manager to the Services Manager, overseeing workload and performance.
Qualifications and Experience:
- At least 5 years in a senior management role, such as Department Head, Director, or Senior Manager, with direct responsibility for PFI Hard and Soft FM services and demonstrated commercial awareness.
- Knowledge of PFI operations and experience
- Have worked as an SPV on large complex PFI contracts is desirable
- Relevant professional qualifications or substantial industry knowledge would be advantageous.
- Proven experience in business development, managing complex contracts, and engaging with senior stakeholders
