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A client of ours in Colchester is looking for a Temporary Receptionist to join them ASAP for 3 months. Paying 11.44 per hour working Monday - Friday 8:30 - 16:30pm.
Core responsibilities for this Receptionist role will include but are not limited to:
- Welcome patients and record their arrival.
- Data entry of confidential data from documents within time limits.
- Make, amend and cancel appointments - This may be face to face contact, by telephone or by post.
- Raise any booking issues with in sufficient time allowed for appointment/procedure.
- Send out new and recall appointments by telephone, email and SMS message to confirm appointments.
- Check, update and maintain accurate patient contact details.
- Respond to telephone enquires with tact and empathy when needed.
- Monitor the appointment book. Ensure maximum activity is achieved following defined session types and times provided and maintain a cancellation list for short notice bookings.
- Administering patient charges and receiving various type of payments - cash, cheques, credit/debit cards and forwarding payments to the portal.
Reception Skills and Experience:
- Previous Receptionist experience.
- Strong IT skills including knowledge of Microsoft Office 365.
- Excellent written and verbal communication skills.
- Presentable and polite.
- Available immediately for at least 3 months.
If you are interested in the Receptionist position, please apply with your CV and Laura will be in touch #officejobs
