Main Duties:
- Creation of new and management of existing business using a variety of means of communication.
- Providing accurate information onto CRM system
- Delivering exceptional customer service
- Providing advice to customers in regards to Travel requirements
- Updating compliance and GDPR documentation
- Effective management of all detailed information
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- 2 years Customer Service experience
- Sales background
- Experience working towards and achieving sales targets and KPIs
- A passion for customer service
- Comprehensive computer skills, Proficient in Microsoft packages, Word, Excel and Powerpoint
- Proactive, ambitious and organised
- A-C GCSE's in English and Maths
- Excellent telephone manner
- Great problem solver
- A passion for travel