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Travel Coordinator

Pure Resourcing Solutions
Posted a day ago, valid for a month
Location

Colchester, Essex CO5 9NF

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity for a Travel Coordinator is available with a client based in Colchester.
  • The role requires proven experience in delivering exceptional customer service and knowledge of the travel industry.
  • Candidates should have the ability to work under pressure, meet deadlines, and possess excellent verbal and written communication skills.
  • The position offers a basic salary with a commission structure, and candidates must be free to travel abroad occasionally.
  • This full-time position requires a minimum of two years of relevant experience.
I have an exciting opportunity for a Travel Coordinator to work for a great client based in Colchester. Main Duties:•          Delivering Exceptional customer service to ensure the very highest level of satisfaction•          Establish at the outset the details of the enquiry in accordance with the processes•          Providing advice to customers on the content of itineraries and the best use of transport and accommodation available•          Using a bespoke IT system as well as standard Microsoft applications•          Liaising with Travel and Booking Co-ordinators regarding transport, accommodation, visits and meals•          Effective management of all detailed information relating to your assigned areas.•          Overseeing the booking of flights for specific tours within budget•          Ensuring all paperwork and supporting documentation is sent to clients.Skills:
  • Proven experience and full understanding of delivering exceptional customer service
  • Experience within the travel industry
  • Ability to resolve problems, work under pressure and meet deadlines
  • A knowledge of Microsoft IT products and ability to use IT systems
  • Intermediate keyboard skills
  • Ability to follow procedures
  • A team player.
  • Excellent verbal and written communications skills
  • Calm and constructive approach to emergency situations
  • Free to travel abroad from time to time
  • The ability to learn complex products and apply such knowledge
  • Attention to detail
In addition to a basic salary you will, in due course, benefit from a commission structure. This position is full time working Monday to Friday.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.