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Role: Customer Service Advisor
Location: Colne, near Burnley
Permanent
Salary: £25,000-£26,00pa + bonus
I am recruiting for a well-established organisation in Colne who are seeking a permanent Customer Service Advisor to join their team ASAP.
Key responsibilities
- Making outbound calls to existing business customers, providing excellent customer service and spotting opportunities
- Generating leads for the sales team - the main duty of your role will be to do a service review with existing customers, and look for opportunities for upsell - this will then be passed to the sales team to close the deal
- Developing excellent working relationships with the business customers
- Liaising with customers via a number of communication channels, providing prompt correspondence
- Discussing the company products in a knowledgeable and professional manner
- Keeping the company database up to date and accurate
- Working within a target driven environment
- Always providing exemplary customer service
The ideal candidate will have the following skills, experience and attributes:
- Previous experience working within a call or contact centre environment
- Ideally some experience working in sales or a target driven environment - this role will be targetted
- A motivated self-starter, who wants to pick up the phone and is ambitious and keen to make sales
- Positive and professional demeanour
- Able to work in a fast paced environment
In return, you will receive:
- A salary of circa £25,000pa-£26,000pa
- Excellent company benefits
- Great progression opportunities as the business are growing quickly
- Working within a friendly and fun environment - culture is key here and the business is a fantastic place to work!
Interested? Please click apply now and I will be in touch if your application has been successful!
