Customer Service Advisor

Blue Arrow Derby are proud to be working in partnership with a leading manufacturing company based in Congleton and they are looking to recruit a Customer Service Advisor to join their ordering team on a full time, permanent basis.

Hours: Monday - Thursday 9am-5pm Friday - 9am - 4pm
Salary: £24,000 - £25,000 DOE

What will you be doing in the Customer Service Advisor role:
* Ordering stock for customers' orders
* Chasing up on delayed deliveries
* Dealing with customer queries
* Dealing with delivery issues and being prompt to getting issues dealt with quickly and efficiently.
* Answering calls
Previous experience and requirements:
* Previous experience in a customer service background is required
* Strong organizational and multitasking abilities.
* Excellent communication skills, both written and verbal.
* Proficiency in Microsoft Office suite (Excel, Word, Outlook).
* Ability to work collaboratively in a fast-paced environment.

What's on offer:
* Growing and successful company, with 15+ years of business.
* Christmas shutdown on the business, not taken out of your yearly holiday entitlement!

How do I apply for the Customer Service Advisor role?
If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you as soon as possible. We please ask all applications are made via the click apply button, and we will aim to process your application as quickly and as efficiently as possible.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.