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Customer Service Administrator

Reed
Posted 10 hours ago, valid for 5 days
Location

Corby, Northamptonshire NN17 5AR

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Services Administrator position is available in Corby, offering both full-time and part-time options with a minimum of 30 hours per week.
  • The salary for this role is competitive, reflecting the skills and experience of the candidate.
  • Candidates should possess at least a few years of relevant experience, particularly with Sage 200 and strong IT skills.
  • The role involves managing order processing, invoicing, and customer inquiries while ensuring coordination across various teams.
  • The company seeks individuals with a positive attitude, excellent communication skills, and strong organizational abilities to enhance customer satisfaction.

Customer Services Administrator

Job Type: Full-time/Part-time (Minimum 30 hours per week)Location: CorbySalary: Competitive

Are you ready to join a dynamic and growing business? We're investing in our facilities and people to drive our business forward, and we need you to bring your skills and energy to our experienced customer services team!

 As a Customer Services Administrator, you'll play a crucial role in supporting our sales delivery process. You'll manage everything from order processing to invoicing, handle customer pricing and stock allocation, and ensure smooth dispatch operations. Your role will involve addressing customer enquiries, supporting the field sales team, and coordinating between sales, quality, production, packing, and dispatch teams to meet customer expectations and ensure timely deliveries.

We value effective communication and coordination to achieve high levels of customer satisfaction. You'll utilize Sage 200 for Sales Ledger, Sales Order Processing (SOP), and Stock Management, along with MS Office and our in-house Laboratory Information System (LIMs). If you have a positive attitude, good energy, and a willingness to take ownership in a busy environment, we want you on our team!

Action: Ready to take the next step in your career? Submit your CV and a cover letter detailing your relevant experience and why you're interested in this role. Join us and be part of a team that values dedication and innovation.

Required Skills & Qualifications:

  • Positive attitude, good energy, and willingness to take ownership of tasks in a busy environment with high order volume.
  • Excellent communication skills – both verbal and written.
  • Proficient IT skills – adept in navigating Windows-based systems, MS Office, file/document management, and email.
  • Strong organisational and time management skills – able to prioritise and work efficiently through tasks.
  • Experience using Sage 200 and proficiency in Word and Excel.

Desirable:

  • Advanced use of Sage 200 & Microsoft Excel.

Benefits:

  • Competitive salary package.
  • Opportunities for professional growth in a dynamic and supportive environment.
  • Be part of a team that values dedication and innovation.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.