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Customer Service Assistant

The Recruitment Bar
Posted a day ago, valid for a month
Location

Corby, Northamptonshire NN17 5AR

Salary

Ā£24,000 - Ā£28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reedā€™s services as part of the process. By submitting this application, you agree to Reedā€™s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for a part-time Customer Service Assistant to join a small team in Earlstree Industrial Estate, Corby.
  • Candidates should have a minimum of 5 years of experience holding a clean manual driving license.
  • The role involves multitasking, including inbound and outbound phone operations, data entry, and building customer relationships.
  • The position offers a salary of Ā£20,000 per annum for a 20-hour work week, preferably including Monday and Tuesday afternoons.
  • Ideal candidates will have excellent communication skills, time management abilities, and a professional telephone manner.

We are seeking an enthusiastic and friendly Customer Service Assistant on a part-time and permanent basis to join our clients small but busy team based in Earlstree Industrial Estate CorbyYou'll need to be a great multi-tasker! As well as a confident phone operator, both inbound and outbound, you will be required to accurately enter data whilst listening attentively to the callersā€™ requirementsThe Role - working as part of a team to provide excellent customer service to existing and new customersResponsibilities -Building a relationship over the phone to attract new customers and maintain current businessContacting new enquiries in a timely mannerCompleting all daily activity calls as directed by the Customer Service Team LeaderLog all orders onto Company systems accuratelyMaintaining a high standard of information on the customer database, following Company guidelinesFollow Company guidelines re scheduling calls and Company call workflowsSupporting all areas of the business by communicating customersā€™ needs and feedbackWorking efficiently on all customer marketing campaignsCommunicating with Head Office regarding customers where appropriateSkills

  • Caring and professional telephone manner
  • Proficient at inputting data and maintaining a customer database
  • Ability to build strong relationships with customers
  • Excellent time management and organisational skills, be hardworking
  • Team player who can help other team members when needed
  • Competent computer skills
  • Ability with older customers

The office hours are Monday to Friday 0900-1700

We have a 20 hour per week vacancy, ideally Mon-Fri, to include Monday and Tuesday afternoons 1-5pm

Additionally it is preferable if you hold a clean, manual, driving licenceheld for 5-10 years

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reedā€™s services as part of the process. By submitting this application, you agree to Reedā€™s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.