A well-established, successful, manufacturing company are looking for a 1 st Line Help Desk Analyst to join the team based in their offices in Corby. The role offers amazing scope for career development and growth.As 1 st Line IT Help Desk Analyst reporting to the IT Manager, you will be responsible for providing necessary IT support to the business. Please note - no experience is required - full training will be provided. Any for of IT qualification would be beneficial and a passion for technology. Key responsibilities on the user side will include helping to resolve all IT related issues, liaising with 3 rd party companies to resolve support cases, setting up and maintaining users’ systems and assisting with user onboarding and outboarding processes. You will also maintain the companies bespoke software (training provided), update inventory of all hardware and software, monitor the backup status and test restores points, manage business Dashboard KPIs and assist with the implementation of company IT strategy.The ideal candidate will have 6+ months experience in an IT support role and be a self-starter with excellent people and communication skills. You will have prior experience working with Office 365, Azure, Active Directory, Microsoft Windows Client, Server O/S, hardware (PCs/Laptops/Servers/Printers) and knowledge of anti-virus and client protection.Other job titles compatible with this role would include Service Desk Analyst, IT Technician, Graduate IT Support, 1 st Line Support Engineer.The salary on offer for this role is up to £24,000 per annum + benefits dependent on the level of experience. This role is the perfect opportunity to develop a career in IT.
Back to search1st Line IT Help Desk Analyst - Corby - £24,000
Ashdown Group
Posted 21 hours ago, valid for 24 days
Corby, Northamptonshire NN17 5AR
£19,200 - £24,000 per annum
Full Time
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Sonic Summary
- A well-established manufacturing company in Corby is seeking a 1st Line Help Desk Analyst to join their team.
- The role offers a salary of up to £24,000 per annum plus benefits, with no prior experience required as full training will be provided.
- Candidates with any form of IT qualification and a passion for technology are encouraged to apply.
- Key responsibilities include resolving IT issues, maintaining user systems, and assisting with the implementation of the company's IT strategy.
- The ideal candidate should have at least 6 months of experience in an IT support role and possess excellent communication skills.
