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Technical Support Manager

Aprolis
Posted 11 days ago, valid for a month
Location

Corby, Northamptonshire NN17 4JW, England

Salary

£40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Technical Support Manager position at Aprolis UK is located in the South and offers a salary of up to £42k, along with various benefits including a vehicle, life cover, pension, and health cash plan.
  • Candidates should have proven experience as a technical advisor in a similar industry, specifically supporting a field-based team of engineers and a dealer network with technical vehicle diagnostics.
  • The role involves planning, organizing, and delivering technical support, as well as liaising with manufacturers and producing technical reports during site visits.
  • Ideal candidates will possess excellent communication skills, the ability to handle customer interactions, and an organized approach to prioritizing tasks.
  • A professional engineering qualification is also required for this position, which emphasizes a commitment to career development and a positive work-life balance.

Technical Support Manager

Location: Covering the South
Benefits: Up to £42k + Vehicle, Work life balance, Life Cover, Pension, Health Cash Plan

Are you a dynamic and driven technical support advisor/manager with experience in supporting a field based team of engineers? do you have experience supporting a dealer network with technical vehicle based diagnostics? Join Aprolis UK and help us support our customers, dealers and engineers!

In this exciting role you willmanage all aspects of the technical support for your region, this could involve remote support via email or video call as well as face to face support for more difficult solutions.

What youll do in Technical Support?

  • Plan,organise and deliver technical support for the southern region
  • Assist with technical and health and safety bulletins
  • Liaise with Manufacturers on technical issues and obtain satisfactory solutions
  • Produce technical reports when conducting site visits
  • Manage the OEM warranty systems for your region

Why Join Aprolis Training Solutions?

  • Competitive salary bench marked across the industry
  • Be part of a friendly and supportive team in a growing, innovative company
  • Career development opportunities we invest in our people
  • Work for a company committed to creating a positive work environment and promoting work-life balance
  • Numerous benefits including a contributory pension, life cover at 4 x salary, a health cash plan and online discount portal

What We're Looking For In A Technical Support Manager

  • Proven experience as a technical advisor in a similar industry
  • Excellent communication skills with a passion for first class service
  • Ability to deal with internal and external customers as well as OEM's
  • Organised, efficient and able to prioritise
  • Engineer Qualification

How to Apply?

If youre ready to take on this exciting challenge and have the skills were looking for,apply now!We cant wait to hear from you and discuss how you can grow your career with Aprolis Training Solutions!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.