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Technical Support Manager
Location: Covering the South
Benefits: Up to £42k + Vehicle, Work life balance, Life Cover, Pension, Health Cash Plan
Are you a dynamic and driven technical support advisor/manager with experience in supporting a field based team of engineers? do you have experience supporting a dealer network with technical vehicle based diagnostics? Join Aprolis UK and help us support our customers, dealers and engineers!
In this exciting role you willmanage all aspects of the technical support for your region, this could involve remote support via email or video call as well as face to face support for more difficult solutions.
What youll do in Technical Support?
- Plan,organise and deliver technical support for the southern region
- Assist with technical and health and safety bulletins
- Liaise with Manufacturers on technical issues and obtain satisfactory solutions
- Produce technical reports when conducting site visits
- Manage the OEM warranty systems for your region
Why Join Aprolis Training Solutions?
- Competitive salary bench marked across the industry
- Be part of a friendly and supportive team in a growing, innovative company
- Career development opportunities we invest in our people
- Work for a company committed to creating a positive work environment and promoting work-life balance
- Numerous benefits including a contributory pension, life cover at 4 x salary, a health cash plan and online discount portal
What We're Looking For In A Technical Support Manager
- Proven experience as a technical advisor in a similar industry
- Excellent communication skills with a passion for first class service
- Ability to deal with internal and external customers as well as OEM's
- Organised, efficient and able to prioritise
- Engineer Qualification
How to Apply?
If youre ready to take on this exciting challenge and have the skills were looking for,apply now!We cant wait to hear from you and discuss how you can grow your career with Aprolis Training Solutions!
