Back to search
Join Our Team at Smurfit Westrock!
Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.
About Us
We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role
As Customer Services Administrator, your focus will be in supplying excellent support to our range ofcustomers across the UK. You will become an expert in our products, services and systems and once trainedwill be able to deal with all elements from customer enquiry, to order raising and managing customerexpectations into our manufacturing facility.
Longer term this role would also cover administrative support to our; studio, materials and planning &operational process controls.
The ideal candidate will be dynamic and self motivated and work well within a team. Attention to detail andthe ability to manage a range of priorities is key for you to be successful in this role.
Main Duties & Responsibilities• Receive and co-ordinate customer enquiries from quotation through to delivery• Liaise with internal departments to ensure customer needs are met• Ensure commercial expectations are delivered within defined parameters• Support and promote our customers understanding of our technical capabilities & service offering• Develop understanding of administrative requirements throughout the businesses process to offersupport and cover
What We Offer
- Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
- Ongoing training and development opportunities
- 24/7 confidential support for you and your family
- Flexible working options and family-friendly policies
- Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
Ready to make an impact? Apply today and help us build a sustainable future together.
Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
We practice equality of opportunity in employment and select the best person for the job.
