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We are seeking an experienced LAD-T Telephony Engineer to support the delivery, configuration, and maintenance of voice and telephony services within the LAD-T solution. This role involves working with NATO VoIP systems, integrating voice services at an enterprise level, and ensuring compliance with JSP and NATO STANAG standards.
Key Responsibilities-
Install, configure, maintain, and support NATO VoIP telephony systems within the LAD-T solution.
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Provide network engineering support across the wider NSoIT(D) programme.
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Produce and review technical design artefacts at various levels.
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Support system testing activities and integration of FMN Voice & Video services.
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Work with Service Management to diagnose and resolve technical issues.
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Ensure Quality of Service (QoS) implementation aligns with JSP and NATO STANAG standards.
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Engage with NATO and Defence Digital to ensure successful deployment of NS Voice & Video services.
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Extensive experience in installation, configuration, maintenance, and support of:
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NATO VoIP telephony systems
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FMN Voice & Video services
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Enterprise-level voice user integration
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Knowledge and experience of Agile delivery models and working in fast-paced operational environments.
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Strong background in Cisco networking, holding a CCNP certification (within the last five years).
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Expertise in the following Cisco technologies:
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Switches, Routers, VLANs, QoS, OSPF, BGP, VoIP
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Multi-Point Conference Units (MCU)
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Session Border Controllers & Cisco CUBE
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Excellent critical thinking, analytical, and communication skills for working with diverse audiences.
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SC clearance is required, with willingness to undergo DV clearance.
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Proficiency in Microsoft Office Suite.
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Experience working within the public sector, Defence, or Defence Digital.
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Knowledge of:
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Poly Clarity Real Presence, Skype, Cisco Call Manager, Unified Communications, IP Crypto
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Atlassian Toolset - JIRA, Confluence, BitBucket
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Agile and Waterfall project management methodologies
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