Role: Technical AuthorContract Length: 12 monthsLocation: Corsham - 3 days/week on site with some travel to HenlowSecurity Clearance: Active DV and sole UK National (non-negotiable)Minimum Requirement:This post will be required to develop the Service Design Packs (ITIL3) for a Voice & Video (V&V) Services. The role will need to interface with Users, Defence Digital Eng Ops staff and the Fixed connectivity team based in Corsham to develop a Service orientated document set for 'Live Services’ as directed by the V&V Product Owner.• Produce two Voice & Video (V&V) Service Design Packs (SDPs). Key responsibility for developing the ITIL3 aligned SDP for V&V Services• Key Responsibility for producing the 'as built’ Solution Specification for the Operational V&V systems.• Key Responsibility for producing the Voice & Video Product Roadmap(s) for the V&V Product Owner.• Secondary Responsibility for developing the System Knowledge Articles (KAs), Work Instructions (Wis) and User Guides (UGs) for a small V&V Service.Essential:• Experience of working within teams that have managed Strategic Networks and Bearer Services.• Experience & Understanding of the difference between 'Legacy’ and 'New’ systems and the challenges this presents during transition, particularly for highly secure systems.• Ability to work with others in a high pressure and conflicting priorities environment.• Ability to work in a complex environment where Security conditions and controls can be difficult to navigate.• Previous experience of developing systems, solutions or services that form a key element of a larger system or capability.• V&V experience would be an advantage but not essential
Back to searchTechnical Author
eTeam Inc
Posted 5 days ago, valid for 19 days
Corsham, Wiltshire SN139RA, England
Full Time
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Sonic Summary
- The role of Technical Author is a 12-month contract located in Corsham, requiring three days a week on-site presence and some travel to Henlow.
- Candidates must have an active DV security clearance and be sole UK nationals, as this is non-negotiable.
- The position demands at least 5 years of experience in developing Service Design Packs (ITIL3) for Voice & Video services and managing strategic networks.
- Key responsibilities include producing Service Design Packs, Solution Specifications, and Product Roadmaps, while also developing System Knowledge Articles and User Guides.
- The salary for this role is competitive and commensurate with experience.
