Service Desk Coordinator

?? Service Desk Coordinator ??

Our client is a well-established and growing company that provides essential services across the South East. Known for their commitment to quality and efficiency, they have built a strong reputation for delivering timely and reliable solutions to their clients. With a focus on continuous improvement, they offer excellent opportunities for career development and progression.

??Job Title: Service Desk Coordinator

??Salary: £27,000 - £32,000 DOE

??Location: Kenley

??Hours: 8:00-16:00 / 9:00 - 17:00 including 1 hours paid lunch

??Day-to-Day Responsibilities:

• Support the Reactive Manager with daily administrative tasks related to reactive and planned maintenance, including documentation, compliance checks, material ordering, diary management, and purchase orders.
• Assist with financial administration, such as placing orders, processing, and verifying information to ensure accuracy.
• Track and manage reactive maintenance tasks, ensuring actions and key milestones are met while keeping orders on schedule.
• Act as the main point of contact for administrative communication with clients, providing key data and updates as required.
• Liaise professionally with pub managers and engineers, offering support and ensuring smooth operations.
• Prepare and process invoices with a keen eye for detail.
• Handle incoming calls, take messages, and direct inquiries appropriately.
• Manage email correspondence efficiently and professionally.
• Input data, process invoices, and manage ordering through Sage and Microsoft Office.
• Operate client portals and in-house software effectively.
• Provide administrative support to managers as needed, ensuring the smooth running of daily operations.

?About You:

The successful applicant will have experience in a similar environment, such as maintenance, construction, facilities management, or related industries. Strong organisational skills, attention to detail, and the ability to work in a fast-paced setting are essential. Candidates should be proficient in Microsoft Office, Sage, and general office software, with excellent communication and problem-solving abilities. A commitment to professionalism, teamwork, and customer service is key.

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

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