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Customer Success Manager - Tech

Shift F5 Limited
Posted 9 hours ago, valid for 9 days
Location

Coventry, West Midlands CV1 4FS, England

Salary

£30,000 - £45,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Success Manager in the IT & Tech sector located in Coventry, offering a salary of up to £45,000.
  • Candidates should ideally have a background in Account Management or Sales, though prior experience as a CSM is also acceptable.
  • The role involves enhancing client engagement and adoption, identifying new users within existing accounts, and providing excellent service.
  • Ideal candidates will be high-energy individuals who enjoy client interaction, possess commercial acumen, and have a tech background, preferably from a SaaS provider.
  • This opportunity is suited for those looking to advance their careers in a dynamic and recession-proof industry.

Customer Success Manager - IT & Tech - Coventry - Up to 45K

*** Ideally from an Account Manager / Sales background

This well known Tehcnology Business in Coventry have a vacancy on their Customer Success team, you will be joining as a CSM & Account Manager taking on relationships across their client base, to strengthen engagement & adoption and identify new users (within your clients) who will benefit from their offering.

This is not a sales role, however, you may come from a Sales or Account Management background, or may have worked as a CSM previously.

Does this sound like you?

  • High energy and love engaging with clients
  • Comfortable working from the office
  • Natural relationship builder
  • Enthusiasm for Account Management / Customer Success / Consulting
  • You love providing a great service and finding new ways to add value to your clients
  • Upselling, commercial acumen
  • Tech background (any) ideally from a Saas provider or similar

This role is suitable from someone who is both commercially savvy and keen to grow their career in a fast-growing and recession-proof sector.

This company are on the cusp or releasing a new version of their platform, which will expand their userbase considerably and open up career progression routes. If you want for a role that offers plenty of ownership and you love problem solving and client-communication, then get in touch for more details.

Customer Success Manager - IT & Tech - Coventry - Up to 45K

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

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