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We are currently recruiting for a Business Services Officer upto October 2025
As a Business Services Officer you will contribute to the effective and efficient management and progression of cases, providing administrative support. Tasks will include:
- monitoring case progression
- receiving referrals from the Court or  Intake Team
- create / update / close cases within our case management system
- sending letters and information packs to service users
- identify any missing information and follow-up as required
- receive and deal with telephone enquiries
- meet and greet visitors, including service users
- general admin support
… and what we’re looking for.
- A relevant qualification in business administration (e.g. NVQ2), a willingness to work towards to a qualification and/or significant experience in a similar role
- Confident and capable of using MS Office applications to a basic / intermediate level
- Clear, confident communicator via email, phone and in person
- Someone who thrives working in a team
- Able to prioritise work in a fast-moving environment with strict deadlines
For this role references for a period of 3 years and an Enhanced DBS will be required. For further details on the role, please contact Alison Cowdrill at Reed in Milton KeynesÂ
