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Sales Account Manager
Coventry
£28,000 to £32,000 Basic Salary + Bonus
Hours: Monday - Thursday, 08:30 - 17:00 | Friday, 08:30 - 16:00
Our client a leader in the creative world is now seeking a Sales Account Manager to support in the development of new partners to ensure the continued expansion of the UK market
The requirement is for an office-based point of contact for existing customers developing long term relationships, and generating additional business. Previous experience and a track record of building and delivering relationships within a sales support environment is essential.
Key Roles and Responsibilities
- To develop contacts and relationships with customers that ensure we are first choice when placing orders, first refusal in any competitive situation and to be familiar with customer’s regular requirements.
- Handle incoming customer enquiries and process quotes using the company’s sales and order processing system
- Develop market categories & specifically new industries.
- Log, track and maintain outbound activity via Salesforce.
- Update customer information in our CRM & ERP.
- Maintain market & competitor knowledge.
- Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary
The ideal candidate will possess the following experience.
- B2B Sales Admin, Sales Account Manager or Sales Support background.
- Enthusiastic and willing to learn new skills and work within a small, fast paced company.
- Excellent written and verbal communication skills required.
- Proficient in Office 365/Excel.
- Confident communicator both internally with the team and externally with your managed accounts.
- Proactive, organized, great time and work-load management to prioritize tasks and actions.
- Experience with working within the software industry desirable but not essential.
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