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Position: Account HandlerLocation: CoventrySalary: Up to £40,000
As a Commercial Account Handler you will be responsible for managing client relationships, policy administration, risk assessment, compliance, and new business development. Your role will involve providing exceptional customer service, ensuring policy accuracy, and staying updated on industry trends and regulations.
Responsibilities:- Build and maintain strong client relationships
- Assist clients with policy enquiries, changes, and renewals
- Analyse clients' risk profiles and identify coverage improvement opportunities
- Ensure policy compliance with industry regulations
- Maintain accurate client documentation and deliver regular reports
- Identify opportunities for upselling and cross-selling insurance products
- Stay updated on insurance products and industry best practices
- Provide exceptional customer service and address client concerns promptly
- Conduct quality checks on documentation and files
- Strong knowledge of insurance products and industry regulations
- Exceptional communication and interpersonal skills
- Attention to detail and accuracy in policy management
- Strong problem-solving and analytical abilities
- Proficiency in Acturis insurance software and Microsoft Office Suite
- Commitment to ethical business practices and compliance with industry standards
- Collaborate with clients, underwriters, and team members
- Stay informed about industry trends and emerging risks
- Keep clients informed about changes in regulations and their implications
- Participate in ongoing training and professional development
- Undertake other duties as appropriate and as requested by the line manager
- Competitive salary
- Health and wellness benefits
- Professional development opportunities
- Collaborative and inclusive work environment
- Opportunities for career growth and advancement
