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Credit Control

Workforce Staffing Ltd
Posted 9 days ago, valid for 11 days
Location

Coventry, West Midlands CV3, England

Salary

£13 per hour

Contract type

Full Time

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Sonic Summary

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  • The job is for a Credit Control position located in Coventry (CV3) with a temporary contract lasting approximately 3 months.
  • The hourly rate for this role is £13.00, and it requires a commitment of 37.5 hours per week, working Monday to Friday with a hybrid model of 2 days in the office and 3 days remote.
  • Candidates should have experience in Credit Control, preferably within the FMCG industry, along with excellent IT skills and intermediate Excel proficiency.
  • Key responsibilities include reconciling ledgers, managing order releases, addressing queries, and maintaining customer communication to ensure timely payments and reduce bad debt.
  • The ideal candidate should possess strong customer service skills, be ambitious and driven, and have the ability to work unsupervised.

Job Title: Credit Control
Location: Coventry (CV3)
Hourly Rate: £13.00 Per hour
Hours: Monday - Friday (37.5 hours)
Contract: Temporary Approx 3 months

HYBRID WORKING 2:3

* Reconciling the main ledger
* Allocating daily payments promptly
* Allocating credits where applicable
* Addressing daily queries (e.g., copy invoices, PODs)
* Managing order releases to balance credit risk and business growth
* Ensuring timely invoice uploads to support cash flow
* Reconciling chargebacks and forwarding necessary credits for approval
* Liaising with internal departments
* Sending weekly statements to customers
* Reducing bad debt on the ledger
* Ensuring timely payments from customers
* Maintaining daily contact with customers via email, portal, and phone
* Chasing overdue debt
* Updating systems and shared spreadsheets
* Taking payments over the phone from customers
* Ability to work unsupervised


We are looking for someone who has:
* Experience in Credit Control, ideally within the FMCG industry
* Excellent IT skills, including intermediate Excel
* EDI experience
* Experience working towards targets
* Openness to change and new ways of working
* Excellent customer service skills
* Prompt action-taking to deliver results and support the team when needed
* Ambitious, driven, and focused with a can-do attitude
* Excellent verbal and written communication skills

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