Credit Controller

Job Title: Credit ControllerLocation: CoventrySalary: Up to £30,000 + Monthly Target BonusContract: Full-time, Office-based (5 days per week)We're partnering with a prominent client in the energy sector, seeking a talented Credit Controller to join their Coventry team. This is a fantastic chance for an experienced professional to step into a role that values ownership, promotes efficiency, and supports continuous improvement.Key Responsibilities:* Manage and resolve invoice queries by liaising with both internal and external stakeholders to ensure swift outcomes.* Proactively engage SME clients through calls, emails, and letters to drive debt recovery.* Meet call and debtor day targets, ensuring regular contact with customers.* Prepare reports and account statements using Excel.* Build strong working relationships across teams and with clients.* Present updates during weekly debt meetings and collaborate on complex account reconciliations.* Identify and propose process improvements and assist in their implementation.* Perform other duties as needed, supporting management goals.What We're Looking For:* Minimum of 2 years' credit control experience.* Demonstrated ability to meet set targets and deadlines.* Strong communication and customer service skills.* Confidence in handling debt collection conversations and negotiating positive outcomes.* A proactive, self-motivated approach with excellent prioritisation skills.* Ability to recommend process enhancements.* Intermediate knowledge of Excel (VLOOKUPs).* Knowledge of the gas/electricity sector is advantageous but not required.What's on Offer:* A competitive salary up to £30,000, plus a performance-based bonus.* Career progression opportunities.* Access to a company profit share scheme.* Enhanced pension and annual leave benefits.* Private medical insurance, life insurance, and income protection.* Birthday leave and daily fresh snacks and breakfast.* An engaging, community-focused office environment with great company events.* Support for continued learning through an online training platform.Please Note: This is an office-based role, requiring applicants to be on-site 5 days per week.AGY - Vitae Financial RecruitmentWe Exist To Be Different - Membership NOT Registration