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Customer Service Advisor
Location: Coventry
Contract: 6 monthsPay Rate: £13.20 per hourHours: Monday to Friday, 8:00am - 4:00pm
Morson Talent are proud to be recruiting on behalf of Severn Trent for a Customer Service Advisor role based in Coventry. This is an excellent opportunity to join a leading utilities company and provide outstanding support to their existing customers.
Key Responsibilities:
- Handling inbound calls from existing customers, addressing queries, and resolving issues efficiently.
- Providing exceptional customer service by understanding customer needs and delivering tailored solutions.
- Managing customer accounts and updating systems with accurate information.
- Collaborating with internal teams to ensure a seamless customer experience.
What We’re Looking For:
- Previous customer service experience, ideally in a call centre or similar environment.
- Excellent communication and problem-solving skills.
- A proactive and empathetic approach to customer interactions.
- Strong attention to detail and the ability to work efficiently in a fast-paced setting.
Why Join Us?
- Competitive hourly rate of £13.20.
- Monday to Friday working hours (8am - 4pm) for work-life balance.
- Opportunity to gain experience with Severn Trent, a highly reputable organisation.
This is a 6-month contract with the potential to make a real impact by supporting customers and contributing to Severn Trent’s excellent service standards.
If you are passionate about customer service and are looking for your next challenge, we’d love to hear from you.
Apply today through Morson Talent to kick-start your career with Severn Trent!
Please note: Candidates must be based in or near Coventry to be considered for this role.
