Customer Service

Customer Service

£23,000 - £24,000

Office based

Coventry

Our client

A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis.

Working in their production team you will get exposure to various departments coordinating all administration needed to meet customer needs.

This is a brilliant opportunity for an entry level or experienced candidate to join a progressive business.

The role

• Delivering excellent customer service via phone and email
• Oversee logistics to ensure timely delivery of goods
• Liaise with suppliers to confirm order and ensure they are correct to what has been agreed
• Ensuring all paperwork is correct, kept up to date and stored correctly
• Provide goods in team with updates when to expect deliveries
• Work towards KPI’s
• Ensuring all deliveries are cost effective
• Ensuring CRM system up to date
• Update pricing

The candidate

• Must have excellent attention to detail
• Preferable experience in customer service/ administration
• Ability to liaise with liaise with multiple departments
• Confident communicating with customers via email and phone
• Ability to multi-task
• Excellent work ethic
• Work as part of a team and alone

Interested? Please click apply today!