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Customer Service Agent

The Caraires Consultancy
Posted 9 days ago, valid for 19 days
Location

Coventry, West Midlands CV3 2XG

Salary

£26,790 - £12.88 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A large, established company based in Binley is seeking Customer Service Agents for a full-time position starting on 6th January 2025.
  • The role involves answering internal and external inquiries, processing orders, and liaising with various departments, with a salary of £26,790 or £12.88 per hour.
  • Candidates must have experience in a customer service environment, be comfortable over the phone, and possess good IT skills.
  • The ideal applicant should be reliable, detail-oriented, and a capable problem solver, with a minimum of one year of relevant experience required.
  • Interested individuals are encouraged to apply, and benefits include a pension contribution, accrued annual leave, and opportunities for recognition.

Commencing 6th January 2025

Temporary ongoing - permanent opportunities for the right candidate

Binley based office

Full time - 40 hours pwWeekly rotational shifts - 7am-4pm / 8am-5pm / 8.30am-5.30pm

£26,790 - £12.88 per hour

Our client, a large, established company based in Binley are looking for Customer Service Agents to join their team.

The key responsibilities:

  • Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues
  • Liaising across internal departments to ensure orders are processed and deliveries are made
  • Dealing with purchase orders and ensuring they are in line with standard procedures
  • Using an internal system alongside SAP to respond to queries and process all orders

Minimum requirements:

  • Experience in a customer service environment - It is imperative that you are comfortable over the phone
  • Good with IT - quick to pick up new systems
  • A confident multitasker
  • Accurate Data Entry skills

The ideal candidate:

  • Extremely reliable
  • Great attention to detail
  • A great problem solver - able to deal with issues in a calm and measured manner

Interested?

Please apply below.

If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. To view our Privacy policy please see our website

Working through Caraires...

(1) We pay the same hourly rate as your permanent equivalent from day one.

(2) We pay 3% employer contribution towards your pension.

(3) We pay annual leave as you accrue it from day one.

(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.

(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.

(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.

(7) We will deliver seasonal gifts as a token of recognition for your hard work.

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.