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CRM Students is one of the UK's leading providers of student accommodation, committed to offering a high standard of living for students across the country. As we approach the start of the academic year, we're looking for a Customer Service Assistant to join our team and ensure our properties are ready to welcome new students.
Role Overview:
As a Customer Service Assistant, you will play a crucial role in helping us prepare our properties for student arrivals. This role is perfect for someone who is organized, detail-oriented, and enjoys working in a fast-paced environment. You’ll assist with administrative tasks and help ensure the smooth setup of accommodation, making sure everything is in place for a great student experience.
Key Responsibilities:
- Assist with the administrative tasks related to student move-ins, including processing paperwork and updating records.
- Help with the setup and preparation of properties, ensuring that all rooms and communal areas are ready for students.
- Conduct property inspections and report any issues or maintenance needs.
- Coordinate with the property management team to ensure all necessary supplies and materials are in place.
- Provide support on move-in day to ensure a smooth and efficient process for students.
- Answer any queries from students or parents regarding the accommodation.
Requirements:
- Strong organizational and time management skills.
- Attention to detail and a proactive approach to problem-solving.
- Excellent communication skills, both written and verbal.
- Ability to work independently as well as part of a team.
- Previous experience in a customer service or administrative role is desirable but not essential.
- A positive attitude and willingness to help.
What We Offer:
- A dynamic work environment with a friendly and supportive team.
- The opportunity to gain experience in the property and student accommodation sector.
- Competitive hourly rate.
- The chance to play a key role in welcoming students to their new home.
