SonicJobs Logo
Login
Left arrow iconBack to search

Customer Services Administrator

Reed
Posted 6 days ago, valid for a day
Location

Coventry, West Midlands CV6 3BF, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The company is seeking a Customer Operations Administrator to enhance their customer service and operational efficiency.
  • Candidates should have 2-3 years of experience in face-to-face customer service and relationship development.
  • The role involves processing orders, managing customer complaints, and ensuring compliance with regulations.
  • An excellent salary is offered along with 25 days of annual holiday, a pension plan, and free car parking.
  • Applicants with knowledge of supply chain management systems like Order-wise or SAP and strong communication skills are encouraged to apply.

Are you passionate about delivering exceptional customer service and ensuring smooth operations?

I am currently recruiting on behalf of our client who are looking for a Customer Operations Administrator to join their dynamic team.  

In this role, you will be the backbone of operations, handling everything from processing orders and liaising with the warehouse team to managing customer complaints and arranging returns. You'll be the initial point of contact for our customers, providing them with timely information and assistance. Your responsibilities will also include managing both incoming and outgoing containers, preparing necessary paperwork, and ensuring compliance with regulations.

The successful candidate with have a working knowledge of supply chain management systems like Order-wise or SAP, and proven ability with all computer software. If you have at least 2-3 years of experience in face-to-face customer service and relationship development, strong communication skills, and a knack for problem-solving, we want to hear from you!

 In return, we offer an excellent salary, 25 days of annual holiday plus statutory holidays, a pension plan, and free car parking.

Ready to take the next step in your career? Apply now

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.