- Responsible for the leadership and operational management, for the delivery of employability and skills training (Restart, AEB, Multiply) in your region.
- Responsible for direct management and support of delivery staff.
- Ensure all staff have a clear understanding of their measurable targets / KPI’s, and effectively performance manage them to achieve these
- Carry out staff reviews and appraisals, to review performance and identify any areas for improvement.
- Responsible for budget control and financial management of the provision in your area.
- Maximise contract performance
- Ensure contractual targets and objectives are met in terms of referrals and progressions.
- Engage with stakeholders, employers and key referral organisations to identify and maximise opportunities for business growth and referrals.
- Ensure quality and compliance is maintained across all areas (claims, audits, records, contractual expectations)
- Ensure the delivery sites in your region meet the required standard for the business and ensure safeguarding and health and safety measures are maintained and visible.
- Proven experience of operational management, within the Employability / Skills sector.
- Experience of managing a team towards the achievement of set targets.
- Proven knowledge of employability/welfare programmes.
- Excellent people management and performance management skills
- Knowledge of the local labour market and ability to develop strong relationships with referral partners and stakeholders
- Proven experience of managing budgets and working towards/achieving targets.
- Excellent organisational and time management skills.
- Full, clean driving licence and own vehicle.
- Must be flexible with travel.