Resident Liaison Officer

Resident Liaison Officer - Coventry area

Resident Liaison Officer -An exciting opportunity to join a successful and large maintenance contractor as a Resident Liaison Officer. Working with residents across the Coventry area, our client is looking for an experienced Resident Liaison officer to join their growing refurbishment division.

Responsibilities:

• Deliver a excellent customer experience driving high levels of resident satisfaction
• Working within a wider delivery team
• Working together with Senior Resident Liaison Officer

Requirements:

• Pro-active and engaging individual
• Exceptional communication skills
• Administration skills
• Microsoft Office skills
• Customer service experience
• Experience of CRM systems preferred, but not required

Benefits

• Car Allowance
• Holidays - 26 days
• Life Assurance
• Pension
• Private medical insurance
• Access to discount portal
• Digital GP
• Bonus entitlement based on performance
• Employee assistance programme