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Are you looking for a role within a legal business? Do you have experience within Customer Service?
We are seeking a Legal Support Assistant to provide comprehensive support to our Client in Coventry, ensuring efficient operation and excellent client service. This role involves managing correspondence, client interactions, and administrative tasks within a dynamic legal environment.
Day-to-day of the role:- Provide full support to the legal department to enhance operational efficiency.
- Prepare correspondence and manage communications using our case management system.
- Attend to clients both over the telephone and in person, ensuring a professional and friendly service.
- Administer filing systems, including daily filing, and the opening, closing, storage, and retrieval of client files.
- Maintain and develop relationships with new business introducers.
- Assist clients with the initial steps of their legal transactions.
- Prepare mail and enclosures for dispatch.
- Arrange the scanning and photocopying of important documents.
- Perform additional duties and responsibilities as required to support the department.
- Experience in administration, ideally within a legal setting, is highly desirable.
- Demonstrated ability to take initiative and maintain a high level of accuracy in all tasks.
- Excellent telephone manner and comfort in dealing with clients both on the phone and in person.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong team player with excellent communication skills and enthusiasm.
- Highly organised, methodical, and adaptable.
- Interest in progressing within the business department.
- Background in sales or an understanding of legal services sales is advantageous.
- Competitive pension scheme.
- Health cash plan for workplace wellbeing.
- Employee referral bonus.
- Up to 33 days’ paid leave per year, including a Christmas shutdown.
If this sounds of interest, please APPLY NOW!
