Senior Operations Manager

Zachary Daniels

Posted 6 days ago, valid for 9 days

Coventry, West Midlands CV6 3BF, England

Full Time

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Sonic Summary

The Senior Operations Manager position based in the Midlands offers a salary of approximately £75k.
Candidates should have international logistics or supply chain experience to qualify for this strategic role in an E-commerce environment.
Key responsibilities include overseeing international operations, managing financial reporting, and ensuring compliance in cross-border transits.
The role also involves continuous improvement initiatives and collaboration with various departments to enhance customer experience.
Experience in product management and complex problem-solving skills are essential for success in this position.

Senior Operations Manager | Midlands | E-commerce | c£75k

Zachary Daniels are working exclusively on a Senior Operations Manager vacancy to be based within an E-commerce site based in the Midlands.

The Senior Operations Manager will be responsible for overseeing all International Operations including domestic first mile, middle mile trans-atlantic/european linehaul, in-country brokers & final mile providers.

This isn't your typical Warehouse Ops role. It's much more strategic and this is an ideal role for those looking to develop into more senior project management roles. This role puts you at the forefront emerging technology to solve complex productivity challenges.

** I am only looking to speak to those candidates who have international logistics or supply chain experience. **

Key Responsibilities:

Ownership of operational volume & finacial reporting for the end to end International Operation
Monitor, troubleshoot and repair issues with key systems
Key contact for all International Transport queries, from Customer Onboarding, & Operational escalaton
Working along side Trade Compliance managers ensuring all cross boarder transits are completed in a highly compliant mannor.
Provide data visualisations of troubleshooting to internal stakeholders
Own or actively participate in continuous improvement projects
Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained
Supporting Head of Product with profit & loss reporting & yearly budget forecast
Championing a continuous improvement culture to consistenty push the bounderies of the possible to create a best-in-class customer experience
Requirements:
In depth knowledge of products in area of responsibility
Development and implementation of strategy with a Product management environment
Complex problem solving skills
Stakeholder Management
Knowledge of and preferably experience within consumer focused product development and delivery.
Skills in influencing up to board level internally and externally.

Salesforce experience preferable

BBH32321

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