Operations Manager

Are you an experienced Operations Manager within the social housing refurbishment sector, or a Contracts/Project Manager ready to take the next step in your career? We are seeking a dynamic and results-driven Operations Manager to join our client's growing specialist construction business in the Midlands.

This is an exciting opportunity to play a key role in leading a team and overseeing the successful delivery of high-quality social housing energy-efficient refurbishment projects. As Operations Manager, you will contribute to both the operational success and continued growth of the business, working on projects that make a real difference to communities.

• Lead and support a team of Contracts Managers and Site Managers, ensuring smooth and efficient delivery of projects.
• Manage both directly employed and subcontracted teams, motivating them to deliver high-quality, cost-effective work.
• Oversee customer relationships, risk management, project programming, and overall delivery performance.
• Develop and implement safety plans, ensuring all works are carried out to the highest safety standards.
• Collaborate with the commercial team to manage project finances and performance.
• Assist with mobilisation and setup of works to ensure a smooth project initiation.
• Contribute to business strategy, growth plans, and continuous improvement processes.
• Manage labour plans, workload, and project programmes to ensure successful delivery.
• Support the Contracts Managers in overseeing complex contract requirements and day-to-day project challenges.
• Input into the tender/bidding process, providing insight into capacity, resources, and market rates.

• Proven experience in managing refurbishment works within the social housing sector.
• Strong leadership skills with the ability to motivate and guide teams to success.
• In-depth knowledge of thermal upgrades, PAS 2035 compliance, and ideally, some familiarity with renewable technologies (although this is not essential).
• Excellent communication skills and a collaborative approach to leadership.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A 'can-do' attitude, with a drive to grow the business and deliver exceptional results.
• Strong IT skills (Microsoft Word, Excel, PowerPoint, Outlook).
• Health & Safety certifications (e.g., SMSTS, First Aid) are desirable.
• A commercially aware mindset and the ability to understand and manage project finances effectively.
• Full UK Driving License.

• Competitive annual salary based on experience.
• Generous annual leave that increases with service.
• Company Pension Scheme.
• Free on-site parking.
• A supportive, collaborative working environment.
• Opportunities to work on diverse and exciting projects that make a tangible impact in the community.

If you're looking for a challenging and rewarding opportunity within a growing company that values quality, innovation, and continuous improvement, this is the role for you!

Apply today to take the next step in your career!