- Administrative Support: Assist the sales team with administrative tasks, including scheduling meetings, preparing reports, and managing documentation.
- Customer Relationship Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and up to date.
- Sales Order Processing: Process sales orders, track order status, and ensure timely delivery to customers.
- Reporting: Generate and analyze sales reports to provide insights on sales performance and identify areas for improvement.
- Communication: Act as a liaison between the sales team and other departments, including marketing, finance, and customer service, to ensure effective communication and collaboration.
- Inventory Management: Monitor inventory levels and assist with stock replenishment as needed.
- Training Support: Assist in onboarding and training new sales staff by providing necessary resources and guidance.
- Problem Solving: Address and resolve customer inquiries and issues in a timely manner, escalating to the sales team when necessary.
- Administration experience or a related field preferred.
- Proven experience in sales administration or a similar role.
- Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong organizational and multitasking skills.
- Sales force experience would be ideal but not essential.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a team environment.