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Position Title: Product Delivery Co-Ordinator (SAP)
Division: Sales and Marketing
Location: Coventry
Position Description:
We strive to put our customers at the heart of everything we do and are passionate about giving our customers the best possible experience. We continually review our systems landscape and the future roadmap. As part of this, we're entering a Discovery Phase to revisit desired capabilities within our teams, define product selection for the future and the roadmap of how we get there. The Product Delivery Co-Ordinator role will be vital to this Discovery Phase.
It will be responsible for:
- Co-ordinating key elements of the plan, among various stakeholders within the business and digital teams
- Co-ordinating key inputs into the process and organising workshops and discussions on Discovery input considerations
- Support usual programme governance, through detailed plans, RAAID, Change Requests, Business Change Impact Assessments
- Support the stakeholder engagement plans, the Communications Plan, support the Business Change Impact Assessment inputs and create engaging comms
- Proactively spot potential risks, issues, assumptions and dependencies and work with the teams to mitigate any impact to scope, schedule or budget
- Establishing positive working relationships across multiple functions both internally and externally, balancing the priorities of multiple teams and ensure the overall optimal outcome is achieved
- Undertake any other work as directed by their line manager in connection with their job as may be requested
Skills Required:
- A working understanding of major system change programmes (preferably SAP) and the complexity of them
- Co-ordinating inputs from various stakeholder groups, at different levels
- Programme / Project management tool use e.g. RAAID, trackers for inputs
Experience Required:
- Relevant previous experience in a similar role, preferably on an S4 SAP Programme
- Able to work accurately and with close attention to detail
- Able to build rapport with various stakeholder types and co-ordinate inputs and decision making
- Proven strong IT skills inc. powerpoint, excel,
- Good team player but also able to work using own initiative
- Capable of working to process deadlines and able to prioritise workload
- Good communication skills, both within immediate team and with other department
Experience Preferred:
- End to end experience on an S4 SAP Implementation programme
- Use of tools such as JIRA and Confluence
- Experience running decision making workshops
