An for an organised, pro-active individual to support the Sales team in delivering excellent customer service and administrative duties.
The Opportunity
Are you an experienced Residential Sales Negotiator looking for your next challenge? We're on the lookout for a proactive and organised individual to join our vibrant Coventry office. If delivering top-notch customer service in a fast-paced, dynamic environment excites you, then we want to hear from you!
Step into a role where your skills and passion can truly shine. Join us and make a real impact!
Key responsibilities
- To assist the Branch Manager in the achievement of the sales targets for the business.
- Effective handling of enquiries and conversion into viewings or market appraisals.
- Follow up previous viewings for further feedback and buying decisions.
- Provide timely, respectful and constructive feedback to our vendors.
- Make outbound calls to follow up on previous applicants to generate viewings for properties we have for sale. Archive client records where all potential interest has been checked, exhausted and recorded.
- Effective meeting of customers that visit our offices and handling their enquiries.
- Provide support with sales progressions via solicitors, buyers, and vendors, to help achieve a high completion rate.
- Ensure vendors & buyers receive regular updates.
- Provide administration support such as; sales property folders, document checklists, window cards, for sale boards, brochures, anti-money laundering compliance and key movements.
- Carry out compliance checks including Anti-Money Laundering for all clients.
- Daily checking of reviews, tasks and other actions due.
- Create a live for sale listing.
- This job may include valuations, subject to valuation training/experience provided.
What We’re Looking For
- Experience: Minimum of 2 years as a Sales Negotiator or similar role.
- Attitude: Proactive, can-do approach with a target-driven mindset.
- Skills: Excellent communication, customer service, and negotiation skills.
- Team Player: Ability to work independently and as part of a team.
- Professionalism: Smart, personable, and professional demeanour.
- Flexibility: Adaptable with strong time management and organisational skills.
- License: Full, clean UK Driving License.
Why Join Us?
- Be part of a growing and dynamic team.
- Opportunity to make a real difference in a well-established company.
- Engage in a variety of tasks and develop your skills.
- Enjoy a supportive and collaborative work environment.
Exciting Benefits Await You!
- Generous Time Off: Enjoy 25 days of annual leave, plus all bank holidays to recharge and relax.
- Celebrate Milestones: Earn extra holiday for long service and take your birthday off to celebrate in style!
- Secure Your Future: Benefit from our robust company pension plan.
- Referral Rewards: Take advantage of our recruitment referral scheme and earn rewards for bringing great talent to our team.
- Grow Your Skills: We offer funding and support for qualifications to help you advance your career.
- Give Back: Participate in charity days and make a positive impact in the community.
- Positive Work Environment: Be part of a supportive and collaborative team dedicated to your success