- Champion a culture that embodies the company’s values by maintaining high standards in customer service, delivering engaging events, and upholding safety in a clean, secure environment.
- Lead and develop junior managers through recruitment, training, coaching, and succession planning.
- Support the financial and operational performance of the site, focusing on profitability and commercial growth.
- Set and uphold exemplary standards of customer engagement, ensuring that each guest enjoys a memorable and positive experience.
- Take accountability for team performance, including managing employee relations matters from start to finish.
- Work with the General Manager on budget controls, purchasing efficiencies, and maintaining profitability margins.
- Ensure consistent health and safety compliance, successfully passing all audits.
- Oversee food and beverage operations, ensuring adherence to quality and regulatory standards.
- Manage KPIs effectively to meet and exceed targets.
- Ensure that events are well-promoted, fully booked, and executed smoothly by the entire team.
- Organize and deliver seamless parties, creating lasting memories for guests.
- Build positive relationships with peers to foster a supportive work environment.
- Stay up-to-date with internal procedures, industry standards, and competitor activities to maintain a competitive edge.
Back to searchAssistant General Manager
BramahHR Ltd
Posted 3 days ago, valid for 16 days
Coventry, West Midlands CV6 3GN
£45,000 - £54,000 per annum
Full Time
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Sonic Summary
- The Assistant General Manager will collaborate with the General Manager to lead a team in delivering exceptional service and experiences.
- Candidates should have at least 5 years of experience in a similar role and a proven track record in customer engagement and team development.
- The role includes responsibilities such as overseeing food and beverage operations, ensuring compliance with health and safety standards, and managing employee relations.
- The position offers a competitive salary of $70,000 to $80,000, depending on experience and qualifications.
- This role emphasizes creativity, collaboration, and the ability to drive commercial growth while maintaining high standards of service.
