About the roleAs an Infrastructure Engineer within the already established Application Support team at CBS, you will provide a deep level of technical knowledge owningcomplex production incidents, collaborating with other technical teams totroubleshoot and ensure a complete resolution. You will support our product teams with delivery work and run smallprojects to resolve ITIL defined service problems, allocating tasks tocolleagues and ensuring completion of work to agreed quality criteria andtimescales. Continually assessing waysof working in order to develop or revise artefacts and processes that improve bothyours and the wider teams efficiency and effectiveness. You’ll be a role model within the team whoprovides mentoring and coaching to peers and junior team members.Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with matched contributions
Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here.We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.About youYou’ll have knowledge of systems management procedures in a large commercial and mission-critical environment.You’ll be familiar with the ITIL based service management framework and change control, release procedures and tools. You’ll be able to demonstrate capacity planning, performance tuning and proactive monitoring of solutions.You’ll have a proactive approach, with a desire to developing and improving processes, and a willingness and aptitude to learn new systems and further your knowledge.You’ll be able to work under broad direction and exercise substantial personal responsibility.You’ll have the ability to work in a fast past and changing environment, whilst being thorough, with good attention to detail and delivering to agreed timescales. You’ll be able to articulate technical knowledge into easy-to-understand terms for all stakeholders.You’ll be flexible in your approach to working hours to meet your own objectives and assist colleagues in meeting their objectives.We’ll require you to be available for out-of-hours support, on a rota basis.

Good IT Infrastructure skill set with Windows Server 2008R2, 2012 R2, 2016, 2019 &/or 2022
Standard Infrastructure operations technologies (e.g., AD, DNS, DHCP, etc.)
HP Server / Blade / Cluster Technology.
SharePoint (2007,2013, SP Online)
Experience supporting applications/platforms within AWS and Azure
Service Now.
Ansible / PowerShell scripting.
SQL Server Database (2016 & 2019) installation & management
IIS, COM, web browser, .net and associated Internet/Intranet technology.
Knowledge/experience with Web/Email security platforms.
Experience working with VMware Virtualisation.

About usAs a mutual, we’ve always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.We’re serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you’ll make us stronger. You can build so much more than a career.Come and make a difference in our Society, that’s been voted a ‘Great Place to Work’ by our teams.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Infrastructure Engineer - Application Support

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