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Technical Support Administrator

The Recruitment Group
Posted 11 hours ago, valid for a day
Location

Cowley, Derbyshire S18 7SD, England

Salary

£15.98 per hour

Contract type

Part Time

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Sonic Summary

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  • A leading company in Oxford is seeking a Technical Support Administrator to provide operational service and back office support.
  • The position is a temporary contract with a 37-hour work week, potentially leading to a permanent role.
  • Candidates should have experience in managing correspondence, resolving complaints, and processing administrative tasks.
  • The ideal applicant will possess strong communication skills and experience in data compilation and analysis, along with a proactive approach to problem-solving.
  • The salary for this position is competitive, and candidates should have relevant experience in a similar role.

We are delighted to be working with one of Oxfords leading companies who are hiring for a Technical Support Administrator to join them in supporting the operational service area and provide back office support.

As a Technical Support Administrator, you will be working a 37 hour week on a temporary contract with the possibility of becoming permanent.

Your roles and responsibilities include:
. Managing correspondence via phone and email, dealing with queries and complaints
. Looking into complaints in order to resolve them
. Processing timesheets and annual leave requests
. Producing monthly statistics, identifying trends and actions
. Tracking and reporting progressions for tasks to the supervisors

The ideal candidate will be:
. Proactive, problem-solver and organised
. Great communicator
. Experienced in compiling and analysing data

For more information and to apply, get in touch with our Oxford branch on (phone number removed) or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!
If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.

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