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Administrator / Receptionist

NHS Professionals
Posted 3 days ago, valid for 12 days
Location

Cowley, Devon EX5, England

Salary

£13.13 per hour

Contract type

Part Time

Retirement Plan

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Sonic Summary

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  • The position is for a Clinic Administrator / Receptionist at Raglan House in Cowley, Oxford, requiring 37.5 hours of work per week from Monday to Friday.
  • This temporary role lasts for 3 months with the possibility of extension and requires at least 2 years of relevant experience or a vocational level 3 qualification.
  • The salary is competitive, and employees can expect to be paid weekly for their work.
  • Key responsibilities include managing patient appointments, maintaining electronic records using systems like EMIS, and providing administrative support to the Podiatry Department.
  • Applicants must have NHS experience, strong IT skills, and the ability to work calmly under pressure.

Job Title: Clinic Administrator / Receptionist

Location: Raglan House, 23 Between Towns Road, Cowley, Oxford, Oxfordshire, OX4 3LX

Hours: 37.5 hours per week Monday - Friday

Trust Location: Oxford Health NHS Foundation Trust

Role type: Temporary for 3 months with possibility of extension

What you'll be responsible for:

Provide professional, effective and efficient clinical and administrative support to the Team Leader / Administrator and Podiatrists working within the department. To be the first point of contact for patients within the Podiatry Department, managing appointments and queries, assisting patients as required and preparation of clinics as required.

Maintain the electronic clinic appointment diary and available appointment slots using EMIS, Choose & Book and any other system introduced by the Trust. Deal with all written and telephone requests for an appointment, including the cancellation and re-booking of clinic sessions. Booking apts from excel spreadsheet.

Registering patient details on EMIS, checking current details are accurate and synchronizing records appropriate.

Manage incoming telephone calls \ answer phone messages and respond in a timely manner.

Manage the incoming mail (fax, electronic and post), date stamp and allocate to the appropriate clinician. Manage the outgoing mail.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

NHS experience (essential)

EMIS system knowledge

Strong IT skills

Administration / reception experience

Enthusiastic, calm and reliable under pressure

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days- call us anytime

Multi locational- work across neighbouring Trusts

Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities- Keep up with the essentials and more

Build holiday allowance for every shift you work- your work life balance is important to us

Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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