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Contract Manager - Reactive Maintenance

Howells Recruitment
Posted 20 days ago, valid for 7 days
Location

Crawley, West Sussex RH10 7GY, England

Salary

£38,000 - £45,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Contracts Manager/Repairs Manager in Social Housing, offering a salary of up to £58,000 plus a package.
  • This permanent role is based in Crawley and is with an innovative and award-winning Social Housing Repairs & Maintenance Contractor.
  • The primary responsibility is to manage a team delivering high-quality repairs services while ensuring compliance with housing standards.
  • Candidates should have experience in managing reactive repairs and maintenance, along with effective stakeholder relationship management.
  • The role requires a strong focus on budget management, complaint resolution, and adherence to health and safety regulations.

Contracts Manager/Repairs Manager - Social Housing

Up to 58k plus package - Permanent

Based in Crawley

Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Crawley. The key function of this role is to manage the team of Mangers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.

Key Responsibilities

Additional duties include:

  • To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
  • Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
  • Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
  • To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
  • Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.