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Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and have experience handling inbound calls? We are looking for an enthusiastic and professional Call Centre Agent to join our team. If you have call centre experience and excellent phone etiquette, we want to hear from you!
Key Responsibilities:
- Handle inbound calls from customers in a friendly and professional manner
- Provide accurate information and resolve customer inquiries efficiently
- Maintain a positive and helpful attitude throughout each call
- Record and update customer information in the system
- Follow up on customer issues or requests as necessary
- Adhere to company guidelines and policies
Key Requirements:
- Previous experience working in a call centre environment
- Excellent phone etiquette and communication skills
- Ability to handle customer inquiries with patience and professionalism
- Strong problem-solving skills and attention to detail
- Ability to work effectively in a team and independently
- Flexibility to work shifts, including weekends if required
Why Join Us:
- Competitive hourly rate of 13.33
- Opportunities for growth and development within the company
- Supportive and friendly team environment
- Full training provided
If you are ready to join a dynamic team and make a difference in customer service, apply today!
