Telesales

Job Title: 

Telesales Representative

Are you looking to work for a dynamic and growing company in the West Sussex area. They are committed to providing top-notch products/services to their customers and are looking for a motivated Telesales Representative to join their team.

Job Description:

 As a Telesales Representative, you will be responsible for reaching out to potential customers over the phone to sell our products/services. You will play a key role in driving our sales growth and building strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential customers to introduce and sell products/services.
• Follow up on leads and conduct research to identify potential prospects.
• Understand customer needs and offer solutions and support.
• Maintain detailed records of customer interactions and sales activities in the CRM system.
• Achieve and exceed sales targets and performance metrics.
• Handle customer inquiries and resolve any issues or complaints.
• Collaborate with the sales team to develop effective sales strategies.

Requirements:

• Proven experience as a telesales representative or other sales/customer service role.
• Excellent communication and interpersonal skills.
• Ability to learn about products/services and describe/explain them to prospects.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Strong organisational and time-management skills.
• Proficient in using CRM software and other sales tools.

Benefits:

• Competitive salary and commission structure.
• Comprehensive training and development programs.
• Opportunities for career advancement.
• Friendly and supportive work environment.

Please apply now!