Grafton Banks Finance are working with a growing organisation based in Crawley, West Sussex to recruit a Senior Credit Controller on a full-time permanent basis. Working Hybrid 3 days in office and 2 days from home. Reporting into the Head of Finance and working in a small friendly team you will be responsible for the efficient and effective management of the companies debts and cash flow management.

Duties and Responsibilities will include:

Supporting the business with chasing payments and building relationships via email and phone
Daily banking
Allocating monies received
Responding to emails
Producing statements or receipts
Following up on payment plans, and updating where appropriate
Run weekly Debtors Reports ensuring it is kept up to date with detailed information.
Support all entities credit control with escalation process as required.
Oversee the refundable deposit process.
Ensuring deposit charges are recorded on the account.
Obtaining bank details and processing or approving refund payments
Reconciling refundable deposits
Supporting the business with process improvements and development ideas
Ad hoc cover during holiday and sickness
Multi- National entities – chasing payments multi-currency.
Manage key agent accounts.
Producing statements or receipts
Processing commission, bonus, and incentive payments
Develop and maintain strong stakeholder relationships.

The successful candidate will have proven Credit Control experience with both B2B ( Business to Business) and B2C (Business to Consumer). Ideally Senior Credit Control/ management level. Experience of working with international customers. You will have need to have excellent communication skills to build relationships to chase payments successfully. Excellent IT skills including Excel and accounting software packages. You will need to be able to work in a team and sole charge and work to tight deadlines within the payment plans.

For your experience you will be rewarded with a competitive salary and benefits package. This is an excellent job opportunity to join a growing, forward-thinking company. Hybrid working is on offer.