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Customer Service Administrator

Lloyd Recruitment Services Ltd
Posted 14 hours ago, valid for 15 days
Location

Crawley, West Sussex RH10 7GY, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator position offers a salary of up to £27K depending on experience.
  • The role is based in an established business on the outskirts of Crawley, known for its excellent reputation and employee satisfaction.
  • Candidates are required to have previous experience in an office environment and a passion for customer service.
  • Key responsibilities include responding to enquiries, managing email communication, and ensuring compliance with company policies.
  • The company provides a generous benefits package, including hybrid working options, company events, and retail discounts.

Customer Service Administrator

Salary/benefits: Up to £27K DOE, company events, generous pension contribution and holiday allowance, amazing benefits package including retail discounts, PLUS hybrid working.Description

Lloyd Recruitment Services are working with an established business on the outskirts of Crawley. They are looking to hire a Customer Service Administrator to join their award-winning team.This is a fantastic opportunity if you are looking to take the next step in your office career. The company boasts a superb reputation for both customer and employee satisfaction, modern offices and a friendly working environment, with tangible growth and progression opportunities.Key Responsibilities of the Customer Service Administrator:

  • Responding to inbound enquiries in a polite and professional manner
  • Providing an excellent standard of customer service
  • Inputting information onto the system
  • Managing the email inbox efficiently
  • Completing documentation and general data entry tasks to a high standard of accuracy
  • Placing bookings and reservations
  • Ensuring compliance with company policies and regulations
  • Undergo training and comply with insurance and industry standards
  • Continuously learn and develop product knowledge to meet operational requirements

Essential Skills & Experience Required:

  • Previous experience in an office environment
  • Passion for customer service and administrative tasks
  • Strong communication skills, both verbal and written
  • Basic computer skills

Refer a friend and earn up to £500! Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.