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Customer Service Administrator

Office Angels
Posted 7 days ago, valid for 16 days
Location

Crawley, West Sussex RH10 7GY, England

Salary

£27,000 - £30,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Service Administrator is available in Crawley, with a salary range of £27,000 to £30,000.
  • Candidates should ideally have previous experience in a customer service role and possess strong communication skills.
  • The role involves maintaining customer relationships, preparing quotes, and collaborating with various departments to enhance customer experience.
  • This is a permanent contract with an immediate start, offering opportunities for growth and progression in a supportive team environment.
  • The working hours are Monday to Friday from 9am to 6pm, and local candidates or car drivers are preferred due to the location.

Job Title: Customer Service Administrator

Location: Crawley - ideally a car driver due to location or local to Crawley if not

Salary: £27,000 - £30,000

Hours: Monday - Friday 9am - 6pm

Benefits & Perks:

  • Competitive annual salary ranging from £27,000 to £30,000
  • Permanent contract with immediate start available
  • Hugely varied role with exposure to a range of tasks
  • Opportunity for growth and progression for hard-working individuals
  • Join a long-standing team with some in tenure of 20+ years
  • Excellent team environment with monthly social events - from tough mudders to london days out
  • A chance to develop excellent customer relationships

About Our Client:

Our client is a successful and dynamic organisation known for its outstanding customer service. They take pride in their commitment to excellence and have built a strong reputation in the industry. With a focus on creating meaningful and lasting relationships with their customers, they have earned the trust and loyalty of a diverse client base.

About The Job:

As a Customer Service Administrator, you will play a vital role in ensuring smooth operations and maintaining strong customer relationships. Your responsibilities will include purchasing, preparing, and submitting quotes, as well as negotiating the best price with suppliers. The ability to maintain and submit reports accurately is essential to succeed in this role.

Key Responsibilities:

  • Form excellent relationships with customers, ensuring their needs are met
  • Take ownership of your clients and provide personalised support
  • Utilise your strong knowledge of systems, including MS Office and Excel
  • Collaborate with various departments to ensure a seamless customer experience
  • Identify opportunities for improvement and contribute to process enhancements

The Ideal Candidate:

We are seeking a motivated individual who is eager to learn and grow in a dynamic and fast-paced environment. The ideal candidate will have excellent communication skills, attention to detail, and the ability to prioritise tasks effectively. Previous experience in a customer service role is highly desirable.

If you are looking for a challenging yet rewarding opportunity and want to be part of a supportive team, this role is for you. Join our client's team and contribute to their continued success.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.