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Customer Service Advisor

Lloyd Recruitment Services Ltd
Posted 2 days ago, valid for 8 days
Location

Crawley, West Sussex RH10 7GY, England

Salary

£12.36 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Temporary Customer Service Advisors are needed for an ongoing role in Manor Royal, Crawley, with immediate start available.
  • Candidates should have previous experience in a phone-based customer service environment and a passion for customer service.
  • The position offers an hourly rate of £12.36 for a 35-hour work week, Monday to Friday, from 9am to 5pm.
  • Interviews are being conducted immediately, and there is potential for the role to become permanent after three months.
  • The job involves responding to customer inquiries, managing emails, and ensuring compliance with company policies.

Temporary Customer Service Advisors wanted - Immediate Start - Manor Royal, Crawley

Do you have experience dealing with customer enquiries over the phone?

Lloyd Recruitment Services are working with an established business in Crawley who are in search of Customer Service Advisors to join their team on an ongoing temporary basis with a potential for the role to go permanent.

This is an inbound customer service role.

Interviews are taking place immediately with a view to starting straight away.

This is an ongoing temporary booking with a view to being on board for 3 months to help with increased work volumes, however the client might be able to offer permanent opportunities going forward.

What's in it for you?

  • Hourly rate £12.36 , paid weekly
  • Working a 35-hour week, Monday to Friday, between 9am - 5pm
  • Interviews being conducted immediately with a view to starting straight away
  • Fun, friendly working environment
  • Modern offices
  • Centrally located in Manor Royal with great transport links
  • Parking on site

Responsibilities:

  • Responding to inbound enquiries over the phone and email, in a polite and professional manner
  • Providing an excellent standard of customer service
  • Inputting information onto the system
  • Managing the email inbox efficiently
  • Completing documentation and general data entry tasks to a high standard of accuracy
  • Placing orders
  • Ensuring compliance with company policies and regulations

What you need:

  • Previous experience in a phone-based customer service environment
  • Passion for customer service and administrative tasks
  • Strong communication skills, both verbal and written
  • Good IT skills

Refer a friend and receive a retail voucher of your choice, valued up to £500. Full details are available on our website.

Due to the high volume of applications, we are only able to respond to shortlisted candidates. If you don't hear from us within five days, please assume your application has not been successful.

By applying for this position, you agree to Lloyd Recruitment Services' Privacy and GDPR Poli-cy, which can be found on our website. This gives us consent to contact you regarding your ap-plication.

Lloyd Recruitment Services is acting as an employment agency in relation to this role and is an equal opportunities employer.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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