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Customer Service Advisor

Lloyd Recruitment - East Grinstead
Posted 2 days ago, valid for 8 days
Location

Crawley, West Sussex RH10, England

Salary

£12.36 per hour

Contract type

Part Time

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Sonic Summary

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  • Temporary Customer Service Advisors are needed for an immediate start in Manor Royal, Crawley.
  • The position requires previous experience in a phone-based customer service environment and offers an hourly rate of £12.36, paid weekly.
  • This role involves responding to inbound enquiries, providing excellent customer service, and managing data entry tasks.
  • Candidates will work a 35-hour week, Monday to Friday, from 9am to 5pm, with the possibility of permanent opportunities after an initial three-month period.
  • Interviews are being conducted immediately, and the working environment is described as fun and friendly with modern office facilities.

Temporary Customer Service Advisors wanted - Immediate Start - Manor Royal, Crawley

Do you have experience dealing with customer enquiries over the phone?

Lloyd Recruitment Services are working with an established business in Crawley who are in search of Customer Service Advisors to join their team on an ongoing temporary basis with a potential for the role to go permanent.

This is an inbound customer service role.

Interviews are taking place immediately with a view to starting straight away.

This is an ongoing temporary booking with a view to being on board for 3 months to help with increased work volumes, however the client might be able to offer permanent opportunities going forward.

What's in it for you?

  • Hourly rate 12.36 , paid weekly
  • Working a 35-hour week, Monday to Friday, between 9am - 5pm
  • Interviews being conducted immediately with a view to starting straight away
  • Fun, friendly working environment
  • Modern offices
  • Centrally located in Manor Royal with great transport links
  • Parking on site

Responsibilities:

  • Responding to inbound enquiries over the phone and email, in a polite and professional manner
  • Providing an excellent standard of customer service
  • Inputting information onto the system
  • Managing the email inbox efficiently
  • Completing documentation and general data entry tasks to a high standard of accuracy
  • Placing orders
  • Ensuring compliance with company policies and regulations

What you need:

  • Previous experience in a phone-based customer service environment
  • Passion for customer service and administrative tasks
  • Strong communication skills, both verbal and written
  • Good IT skills

Refer a friend and receive a retail voucher of your choice, valued up to 500. Full details are available on our website.

Due to the high volume of applications, we are only able to respond to shortlisted candidates. If you don't hear from us within five days, please assume your application has not been successful.

By applying for this position, you agree to Lloyd Recruitment Services' Privacy and GDPR Poli-cy, which can be found on our website. This gives us consent to contact you regarding your ap-plication.

Lloyd Recruitment Services is acting as an employment agency in relation to this role and is an equal opportunities employer.

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