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Customer Service Advisor

Lloyd Recruitment Services Ltd
Posted 7 days ago, valid for 16 days
Location

Crawley, West Sussex RH10 7GY, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position is located in Crawley with a salary range of £23K to £26K plus regular salary reviews.
  • The role requires candidates to have experience in call handling and a passion for customer service.
  • Successful applicants will engage with customers through telephone and email, providing information about company products and services.
  • Essential skills include excellent attention to detail, data entry, and a professional telephone manner, along with being a driver.
  • The position offers comprehensive training, career development opportunities, and benefits such as a generous pension contribution and 25 days of holiday.

Customer Service Advisor

Location: Crawley

Salary: £23K - £26K plus regular salary reviews

Lloyd Recruitment Services are excited to be working with an industry leading organisation in the outskirts of Crawley. Our client is on the lookout for a friendly professional to join their award winning Customer Service team, on a full time permanent basis.

This is the perfect opportunity for someone with call handling experience, who enjoys liaising with others and being attentive to customer needs. The role offers excellent earning potential, as well as ongoing training and opportunities for professional development.

What will you be doing?

  • Responding to a high volume of telephone enquiries, providing customers with a superb standard of service
  • Providing information on company products and services
  • Communicating with customers in an engaging, confident and polite manner
  • Managing the email inbox effectively
  • Logging all activity and correspondence onto the system

Essential skills and experience needed:

  • Experience working in an office environment and responding to inbound telephone enquiries
  • Excellent attention to detail and data entry skills
  • Competency using computer systems (Microsoft or Google)
  • A professional telephone manner
  • Passion for customer service
  • Excellent work ethic

Please note, you MUST be a driver for this position

What's in it for you?

  • Starting salary of £23K-£26K
  • Comprehensive training and onboarding programme
  • Collaborative and positive working environment
  • Hybrid working opportunities
  • Career development pathways
  • Regular salary reviews
  • Generous pension contribution
  • 25 days holiday allowance
  • Parking on site
  • Private healthcare

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services, and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.