Sales Support Administrator

Morgan McKinley is looking for an experienced Sales Support Administrator with previous experience in a similar role to work for a fantastic company in Crawley

If you are a Sales Support Administrator looking for a Permanent role with Experience of working in a fast-paced office environment you are a team player, collaborative and has a positive attitude please do get in touch.

Job Title - Sales Support Administrator

Salary - 28,000 - 30,000k

Length - Permanent

Location - Crawley

DESCRIPTION

Responsibilities will include but are not limited to.

• Take calls to both existing and potential customers to discuss products, services, and opportunities.
• Provide sales and product support for a wide range of accessories
• Upsell relevant products by identifying customer needs and recommending suitable accessories or upgrades.
• Arrange and conduct account reviews, run performance reports, and prepare detailed customer reports.
• Process orders received via phone calls and emails.
• Conduct regular calls to manage and update customer accounts, ensuring all information is current.
• Generate new sales opportunities by engaging in proactive outreach activities.
• Prepare accurate quotations and promptly respond to customer inquiries about products and services.
• Process incoming sales inquiries, ensuring they are handled efficiently and effectively.
• Maintain the quality and accuracy of the CRM database by regularly updating and verifying customer information.

PROFILE

To be considered for this role, you must:

• Maintain a positive attitude and an open mind in all interactions.
• Exhibit a confident telephone manner when making outbound calls to customers.
• IT literate; a good understanding of Microsoft Office programs such as Word and Excel.
• Be a team player, as the role relies heavily on collaborating with colleagues.
• Demonstrate the ability to collaborate effectively with various stakeholders, both internal and external.
• Ensure professional communication skills, both verbal and written, are consistently displayed.
• Previous experience in account management or customer service roles.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.