Care Coordinator

My client an established home care company that work with young adults in their own home is looking for a Care Coordinator to join their growing office-based team in Crawley.

This is a full-time position and previous experience in the care sector is essential, ideally as a Care Co-ordinator in a home care environment. You should be based within a 15-mile radius of Crawley and have access to a car for work purposes.

In return, you can expect a salary in the region of £26,000 - £27,000 per annum plus benefits.

Key Responsibilities:

• Prepare rotas and schedules, accounting for travel time, holidays, training, and last-minute changes or cancellations.
• Facilitate smooth and efficient communication between clients and their care teams, ensuring timely completion of required tasks and actions.
• Collaborate with the Registered Manager to maintain adequate staffing levels for both current and future needs.
• Work with the Care Team to ensure new and existing care packages are appropriately resourced and scheduled in a timely manner.
• Act as the liaison between clients, care teams, and third-parties (e.g., GP practices), keeping all parties informed of any changes to client care requirements.
• Build strong relationships with clients and care professionals to foster positive experiences for both.
• Input and manage client and care professional data in the company’s workforce management system.
• Ensure compliance with regulatory and internal standards by maintaining accurate care plans, documentation, and personnel files.
• Regularly audit electronic care notes, addressing and resolving any concerns regarding client care early.

Qualifications and Skills:

• Previous experience in coordinating rotas or schedules is essential.
• Proven background in delivering a wide range of personal care services within the care sector.
• Strong passion for providing high-quality person-centred care, supporting clients to live independently and gaining worthwhile experiences in their own homes.
• Level 3 NVQ in Health and Social Care (or equivalent) is preferred.
• Solid understanding of Health and Social Care legislation and regulations.
• Excellent communication skills, with the ability to quickly build rapport with clients and colleagues.
• Proficient in IT systems, with experience using the Microsoft Office suite.
• A full driving license and access to a car for work purposes are required.

In return, you can expect:

• Salary up to £27,000 per annum
• Supportive work environment with a team first management style
• Management team that are passionate about the care being provided and that the clients feel empowered to live their best lives.
• 28 days paid holiday (incl. bank holidays)
• Access to Blue Light card discounts
• Pension Scheme
• Private healthcare
• Personal development and training opportunities

As part of the recruitment process your right to work in the UK will be checked and the role is subject to an Enhanced DBS disclosure. We are unable to offer visa sponsorship.